The UADOCS company has been successfully engaged in genealogy and retrieval of archival documents for a long time. We can offer our customers professional assistance at all stages of cooperation – from initial consultation to finalizing the final result of work.
Our field of activity covers the search for a variety of documents, namely: metric and act records for confirming the civil status act, confession statements and revision tales, personal files from the places of study and work, military documentation, etc. The reasons why clients come to us are really very diverse. Let’s take a closer look at them below.
Most popular client queries:
- Confirm the nationality of your ancestor in order to be able to move to another country in the future. Most often, requests concern Jewish, Polish, Bulgarian, Romanian roots.
- Confirm the fact of the birth of your ancestor on the territory of Ukraine in order to obtain Ukrainian citizenship.
- Obtain a specific document to clarify information about a relative (premarital surname for a woman, names of the child’s parents, exact date of birth / marriage / death, etc.)
- Find documents about the fact of reprisals against relatives.
- Find the personal file and / or the service record of the Soviet officer.
- Get documents from the place of study or work of the ancestor.
It should be borne in mind that we work with government agencies (archives of different levels and degrees of subordination) and this imposes certain restrictions on us:
- The term for executing requests by archives is regulated by law and is 30 days. Accordingly, we cannot require the archive to fulfill the request and find the document in a few days. Unfortunately, some archives do not fit into the period prescribed by law and you need to wait longer. In general, if a client plans to start processing documents, for example, to obtain citizenship, he should start collecting missing archival references in advance and be patient. If you need not an official certificate, but just a digital copy of a document (scan, photo), we can make a trip to the archive and receive it much faster than through a request.
- The array of sources in the Ukrainian archives was significantly damaged during the Second World War; there were also fires in some archives in different years – this must be taken into account when searching. It should be understood that no one can give positive guarantees of the result without working out the necessary documents. There is always a possibility that the document may be irretrievably lost and it is impossible to obtain it.
- We work exclusively within the framework of the legislative field – if the document exists, we will make every effort to ensure that our customer receives it as quickly as possible. But if the document has not been saved or the data in it is at odds with what the customer would like to see there, we will inform the customer about this and receive an official response from the archive about the search results for him. We do not make “edits” or “create” documents, as this goes beyond the scope of Ukrainian legislation and falls under Article 358 of the Criminal Code on falsification of documents.
- We also inform that UADOCS does not search for certain types of documents, namely:
- Confirmation of seniority;
- Proof of ownership of land or housing;
- Adoption of children;
- Medical records;
- Forensic Documentation;
- Lost educational documents.
Our company can guarantee customers a high level of professionalism, empathy and support in the process of finding the archival sources they need. We understand that very often receiving a document for our client is a very touching and important moment, as people find information about loved ones, restore gaps in family history, or start a new life in another country.
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